2020-07-03

Google introduces its SmartReply AI feature in YouTube

Article Edited by | Jhon N |

Image:-youtube

Google's four-year - old SmartReply, A.I.-based technology that helps suggest responses to messages in Gmail, Android's Messages, the Play Developer Console, and elsewhere, is now being made available to YouTube Creators. Google today announced the launch of an updated version of SmartReply built for YouTube that will enable creators to interact with their audiences more easily and quickly

The feature is being rolled out to YouTube Studio, the creators of the online dashboard use it to manage their presence on YouTube, check their stats, expand their channel and engage fans. The creators can filter, view, and respond to comments from across their channel from the comments section of YouTube Studio.

Responding to comments can be a time-consuming process for creators with a large YouTube following. That is where SmartReply is aimed at helping.

Rather than typing out all their responses manually, creators will be able to click one of the suggested responses instead to respond to comments posted by their viewers. the SmartReply feature might suggest an answer like "thank you! "Or" Coming More! Unlike the SmartReply feature built for email, where the technology has to process words and short phrases, the SmartReply version designed for YouTube also has to be able to handle a more diverse set of content - such as emoji, ASCII art, or language switching, the company notes.

Commentators on YouTube also frequently post using abbreviated words, slang and incoherent punctuation. That made the implementation of the system on YouTube more challenging. In a post on its Google AI blog, published today , Google detailed how it overcame these and other technical challenges.

Additionally , Google said it wanted a system where SmartReply only made suggestions when the creator would most likely want to respond to the comment and when the feature can suggest a sensible response.

This required the system to train in identifying which comments should trigger the feature. SmartReply is being made available for both English and Spanish comments at the launch - and it is the technology's first cross-lingual and byte-based version of character, Google says.

Because SmartReply 's approach is now in use, the company believes it can make the feature available to many more languages in the future.